1. Introduction
Lark Journeys is committed to protecting the privacy and security of your personal information. This policy details how we collect, use, store, and safeguard your data when you utilize our tour operator services. We prioritize the confidentiality and privacy of all information provided to us by our clients.

2. Data Collection Principles
We adhere to the principles of data minimization, collecting and retaining only the essential customer information necessary for specific, clearly defined purposes. We collect personal data that is relevant and necessary to provide the services you have purchased from us.

3. Information We Collect
The types of information we may collect include:
● Name and contact details (address, email address, telephone number)
● Passport and visa information, as required for travel arrangements
● Dietary requirements, medical information, and accessibility needs, when relevant to your tour
● Emergency contact information
● Travel preferences

4. Data Storage and Security
Client information is stored electronically on our secure cloud storage platform. Access to this platform is strictly limited to authorized Lark Journeys staff members who require the information to perform their job duties. We implement robust security measures designed to protect your data from unauthorized access, use, or disclosure.

5. Handling of Printed Documents
Printing documents containing personal data is restricted to essential situations. When printing is necessary, documents are delivered directly to authorized recipients. We do not retain printed copies of personal data at our premises for longer than necessary.

6. Sensitive Personal Data
All sensitive personal data, including, but not limited to, medical information, is retained for a maximum of six (6) months following the completion of your tour. After this period, such data is securely deleted.

7. Information Sharing
We will inform you in advance if we are required to share your personal information with third parties, except in emergency situations where disclosure is necessary to protect your vital interests or the vital interests of another person.

8. Client Privacy Commitment
We are committed to maintaining the privacy of our clients. We assure you that all information you provide to us will be kept private and confidential, in accordance with applicable data protection laws.

9. Your Rights
You have rights regarding your personal data, including the right to access, correct, and request deletion of your information, subject to legal limitations. To exercise these rights, please contact us using the information provided on this website.

10. Changes to This Privacy Policy
We may update this policy periodically. We will notify you of any material changes by posting the revised policy on our website and updating the effective date.