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Frequently Asked Questions

Browse through our Frequently Asked Questions. You will find your answers here.

Frequently Asked Questions

Is this your first time going on a safari and not sure what you need to take or expect? Check our Frequently Asked Questions. You may find your answer here and prepare you for an unforgetable adventure.

What should I bring with me?

This depends largely on the type of tour you are doing in Namibia. For those that are on a camping tour, a head torch is essential. We also recommend soft luggage and a reusable water bottle. Also if you’re on any medication it’s best to bring it with from home, as there’s no guarantee you can resupply whilst here in Namibia. For more information kindly see our blog post on What to pack for your Namibian Adventure

What is the best time to travel to Namibia?

This is based on the type of experience you’re looking for in Namibia. During the winter months (July – August) temperatures can drop significantly, at times cripping just below zero. This offers a wonderful opportunity to indulge in physical activities such as hiking at Fish River Canyon, as the temperatures are more favourable during the winter season. When the food is scarce and trees are bare, bird watching is also a favourite during the winter season. However, if animal viewing is the sole purpose of your trip, the best time to travel is during the dry season (September to October). During this period there’s less vegetation and wildlife scour around water holes making them much easier to spot.

Is Namibia safe?

Namibia is ranked in the top 4 of the most safest countries in Africa. Namibia is a relatively a very safe country as there are no natural disasters and the country hasn’t been involved in a war since achieving independence in 1990. However, small time muggings and snatching may occur thus as an extra precaution be vigilant when handling money at ATM’s, do not leave your belongings unattended or park your vehicle at an isolated location in city areas.

How long can I stay?

This entirely depends on your budget and time granted on your Visa. We have a wide variety of itineraries that range from 3 day to 15 day safaris to choose from. Should the itineraries not be comprehensive enough for you, we can custom design one that best suits your time, budget and preferred activities or experiences.

How Expensive is it?

We are aware that travelling to Namibia may be a bit pricey and leave you hesitant, thus we always offer our clients the most competitive pricing to ensure affordability and great value for money. With over 20 years combined professional tour experiences, we pride ourselves on providing exceptional service from the first point of contact to the end of your tour experience.

How can I travel / Ways to travel?

We offer numerous ways for our clients to explore Namibia. We cater for Self-Drive Safaris, Guided Safaris and Fly-in Safaris.

Do I need Insurance?

Travel insurance is mandatory when joining a guided trip with Lark Journeys. It is generally highly recommended when traveling to Namibia in order to be sure that you’re covered for medical treatment, emergency evacuation and repatriation. Medical costs can be significantly higher in an emergency or if you’re in a remote location. On our guided trips we do provide passenger liability insurance as well as emergency medical evacuation insurance but clients still require their own insurance. Lark Journeys reserves the right to request proof of insurance from our guests.On Self drive trips clients are not covered by Lark Journeys and should have the necessary insurance to have peace of mind that they are covered.

Should I Tip my guide?

Tipping is not an absolute must but we do advise it, especially in circumstances when the guide has gone beyond to provide an exceptional service. There are no wright or wrong amount but a standard guideline is  N$ 50 – N$ 100 Per Person per day. 

Do I need a Visa?

All travelers require a valid passport to enter into Namibia. Usually tourist Visas are valid for 90 days (3 months) or for the duration of your tour. You usually need a passport valid for 6 months beyond the extended stay in Namibia and have enough pages for entry and exit stamps. Please check with your nearest Namibian Embassy regarding the latest requirements.

What Money/Currency is accepted in Namibia?

Namibia utilises 2 currencies, namely the Namibian Dollar (N$) and South African Rand (R). Both have the same one to one rate value. Other forms of currency can be converted into either Namibian Dollars or South African Rands at multiple Bureau de change outlets at the Hosea Kutako International Airport, Windhoek City or Swakopmund.

Will I have Electricity at the lodges? What plugs are used?

Although some lodges are more remote than others, rest assured that you will have access to electricity which will enable you to charge your phone or camera batteries. Although, we do recommend that you carry a power bank when using your phone to snap pictures to avoid missing the perfect shot when your phone’s battery is drained. Some of the more remote campsites might however not have electricity or have limited solar electricity. Please check with us at the time of booking.

Namibia generally uses the type D and M plugs and power sockets with a standard voltage of 220 v and a frequency of 50 Hz. However, universal adapters are available for purchase at local supermarkets for increased flexibility.

Will I have internet access?

Access to the internet in Namibia’s main towns is well established and connection speeds are offered up to 4G in urban areas. It’s advisable to acquire a local sim card and register for a package that will be much cheaper than the roaming option if you really want to stay connected.  DOn’t however be surprised if this doesn’t cover you everywhere. Whilst some lodges will offer WiFi, due to the remote locations it might not always be lightening fast (or connect at all). We recommend using your trip to Namibia to disconnect from technology and connect with the people and landscape.

How do I pay for my tour?

We accept two safe online ways for payment, namely: Electronic Funds Transfer (EFT) or Credit Card of which only Visa and MasterCard are accepted. We will provide you with payment instructions at the time of booking.

What your terms and conditions?

At the time of confirmation, payment of 25% non-refundable deposit is payable. Full payment must be made at least 40 days prior to your stay. For any booking made within 40 days of the tour departure/stay, full payment is required. Proof of payment should be forwarded to Banking details will be provided on the invoice sent to you.

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